Comments on: My Chat with Dell

By: GoingLoopy

GoingLoopy — Mon, 07 Jan 2008 23:33:14 +0000

That is just made of fail. The only Dell I’ve had was a secondhand laptop, and the one question I actually called Dell about, they answered.

I would call them. Not the customer service number, either, the main corporate headquarters number. Tell them you have had enough of the third-world customer service and if you don’t get to speak to an actual citizen of this country who can fix the problem, then you will come to Austin and kick some ass.

Hey, at least Austin is a fun city and the weather’s nice this time of year….

By: Andria

Andria — Mon, 07 Jan 2008 23:27:35 +0000

OMG that conversation would have made me homicidal. I’ve gotten three computers from Dell, and never had a single problem with the customer service (I had a defective monitor on one laptop, and they sent a technician out to fix it immediately), but I know a few people who have. Your computer smells lemony fresh!

By: Incredipete

Incredipete — Mon, 07 Jan 2008 23:01:19 +0000

LOL. If I had left the money I invested in Apple back in 1997 there, I’d be worth about 10 mil today. But I’m stupid.

G5s are sweet, but I doubt Dell’s gonna let me trade in the XPS for a G5. Dangit.

By: albannach

albannach — Mon, 07 Jan 2008 22:59:33 +0000

*shakes head* I am SO SORRY that you had to have that inane conversation.

By the way: Did you know? If I had invested my money in Apple in ‘04, instead of buying a house, I would be worth about 10 Mil today.

You should get a G5.

By: livieloo

livieloo — Mon, 07 Jan 2008 22:02:47 +0000

Way to avoid verbal confrontation by chatting online. Sounds like something I would do.
I hope they replace their product. That’s BS.
I went with an apple mac.
No problems thus far.